Return & Refund Policy
Updated at 2021-05-08
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Pancika, which is responsible for your information under this Return & Refund Policy.
Customer: refers to the company, organization or person that signs up to use the Pancika Service to manage the relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Pancika and use the services.
Service: refers to the service provided by Pancika as described in the relative terms (if available) and on this platform.
Website: Pancika’s site, which can be accessed via this URL: https://www.pancika.com/
You: a person or entity that is registered with Pancika to use the Services.
Return & Refund Policy
Thanks for shopping at Pancika. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have unlimited time to issue a refund and return your product/service.
If you would like to return a product, the only way would be if you follow the next guidelines:
We at Pancika, commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly reviewed, checked for defects, and issues. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose from the store or may face some issues with our products and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
Digital products do not require shipping. Therefore, all your purchases will be with you as soon as the order is placed.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.